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Poster: Lob Instagon Date: Aug 7, 2011 10:23pm
Forum: etree Subject: derivatives question

hi.. i am sorta new here.. i just uploaded my 2nd show (no problems with the 1st one) and I am having trouble with the derivatives. I posted the show over 5 hours ago.. but the derivatives have still not shown up. what is wrong? how can i fix it??

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Poster: heynow1 Date: Aug 8, 2011 3:03am
Forum: etree Subject: Re: derivatives question

More often than not you edit something after submitting it while it is in the derive process. that stalls that. I tried kicking it off again. if it does not fail you can do it yourself by going edit item>item manger>derive